On our recent basement carpet purchase we were appreciative of the help we got to pick an affordable alternative that fit my design idea.

 

We have been happy with all of our flooring and installations over the past few years.

 

Area for improvement: paper work/transaction could use technology improvement such as the ability to take a credit card payment over the phone.

Tom & Rob are personable and professional. Their

product knowledge makes it obvious that they have

been in the flooring business for many years.

Frank led a team of installers that showed up

on time, had a great attitude and did a perfect job.

I would definitely recommend Exploring Flooring.

Exceptional customer service because;

1. Inquired about our property, needs and how we use the space.

2. Didn't rush the sale,

3. Provided install around toddler's nap, and

4. Very personable and friendly!

Thank you!

I found my visit to your business was a pleasant experience. All my questions were answered and chosing my new carpet was easier than I expected. The installers were great. They arrived as scheduled and in a little over 2 hours was out and the new was down.

 

I had a friend who got new carpet a couple of weeks before me and it took her installers 2 days.

 

I most certainly recommend your team for a great experience. My carpet looks great. Thanks so much.

ALL THE REVIEWS ON OUR SITE OUR REAL. 

A HARD COPY OF EACH REVIEW  CAN BE 
VIEW BY STOPPING IN THE STORE. 

Tom was great to work with. He was very patient and

answered all our questions.

 

We had a quote from another flooring guy that was 10% less

for the same job, but we decided to go with you guys because  

you spent a lot of time with us picking out the perfect floor for us.

And we thought you would do a great job installing the floor,

which you did.

 

I have to thank Rob for switching us from a 1 man install

crew to a 3 man install crew. That saved us from an extra

day or two of a messy house and hassle.

 

Joe and his crew did a top notch install job.

Very high quality work and pleasant to work with. They even

surprised me when they filled all the nail holes in the trim.

 

A plus all around!

We were very pleased.

We were specifically pleased

with Exploring Floorings

williness to install the

day we needed.

Also Tom worked hard to

find a carpet we

wanted & in our price range.

Thank you.

I live in Michigan and have shopped al our store possibilties for back splash tile. Also looked online for different styles and could only find a few that I really liked, but was not willing to pay the price. I'm originally from Chicago's western suburbs and my kids still live there. Since I'd been looking for over a year and not being successful, I decided to come back home and shop the suburbs. Came into Illinois for the weekend and after shopping the larger tile stores, I was still not finding what I wanted. My husband and I were having breakfast at a restuarant with our kids and my son said "There is a small carpet/tile store just down the road and if you didn't know it was there , you'd drive right by it.  Why don't you stop in there on our way home and see what they have".... so we did! And guess what?? I found 3 different tiles that I liked. REALLY... 3 of them! What a wonderful dilemma to be in.  I took pictures of all 3 styles, went back to my son's house to think over my choice. After making a decision, went back to your store to place our order.

 

When the tile came in, my son picked it up at the store and brought it to Michigan on their next visit.

 

Love your store...love your choices...love your staff.

Great service Rob - thank you! Your guys

were on-time and did a good job.

When I had issues with the carpet fuzz

I appreciate that you quickly addressed them.

Rob and Tom were very courteous, helpful and prompt during the whole process. Installers were very good especially the hard vinyl installer. He was way over expectations.

Overall we are pleased with the whole job. Love the floors, have 1 more room to go.

Always great service and installation team

is good, fast, friendly.

Rob was very helpful and answered every question completely.

 

Tom did a fantastic job explaining a variety of options to us. It was a comfortable atmosphere.

Very knowledgable.

Great service! We enjoyed working with Tom-

He is very detailed oriented & professional

We are very happy with our new flooring!